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TERMS OF REFERENCE for
Knowledge, Attitude and Practice (KAP) survey
Disability and Social Inclusion Project in Thailand
Myanmar-Thailand Regional Programme
Handicap International (HI) is an independent and impartial international aid organisation working in situations of poverty and exclusion, conflict and disaster. Working alongside people with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights. HI is currently implementing projects in almost 60 countries worldwide, including Thailand.
Thailand has a long-standing history in receiving refugees from neighbouring countries even though Thailand is not a signatory to the 1951 Refugee Convention or its 1967 Protocol and does not have a formal national asylum framework. Myanmar refugees have been hosted on the Thai-Myanmar border for over three decades: currently, about 100,000 refugees live in nine temporary shelters/ camps.
Camp management is controlled by the Thai authorities, namely the Ministry of the Interior, in collaboration with locally appointed Refugee Committees. The European Commission (EC) and the USA are the largest donors supporting actions that address the needs of refugees in the camps. The Committee for the Coordination of Services to Displaced Persons in Thailand (CCSDPT), comprising 15 NGO members, is a coordinating body that meets on a bi-monthly basis.
Prolonged stay in temporary shelters with limited education, livelihood and other opportunities all contribute to a difficult social environment with protection concerns such as substance abuse, unsafe abortions, domestic violence including Sexual Gender Based Violence and exploitation. Refugees with disabilities often remain excluded from mainstreamed humanitarian services including general information and protection measures in the temporary shelters. The current funding reduction further compromises the protection environment of already very vulnerable refugees. Food, non-food items, shelter, medical assistance, education, water and sanitation and other services continue to be provided by NGOs within the CCSDPT framework authorized by the Royal Thai Government, with UNHCR focusing on promoting an acceptable protection environment and filling certain gaps where possible.
Since early 2012, ceasefires signed between the Government of the Union of Myanmar (GOUM) and the main non-state armed groups have led to a decrease in security incidents in south-east Myanmar. On 15 October 2015, eight ethnic armed groups signed a Nationwide Ceasefire Agreement, which created a platform for further dialogue between key stakeholders and led to the general elections of 8 November 2015. Facilitation of voluntary return started in 2016, when the first group of refugees expressed their wish to return and were accompanied by UNHCR. Nevertheless, this process is still very incipient as refugees feel a lot of uncertainty regarding their future in their motherland.
HI started working in Thailand in 1982 and first focused its actions on the delivery of mobility and assistive devices to Cambodian and Burmese landmine victims, most of who needed lower limb prostheses. Since 1998, the scope of projects broadened and HI started providing physical rehabilitation services to persons with disabilities, as well as promoting inclusion within mainstream service providers, so far targeting mainly livelihoods, shelter and vocational training actors.
In early 2008, new pilot projects were introduced by HI Thailand in response to recommendations from its headquarters. In particular a disability survey was started in 3 temporary shelters of Tak province to set up a common database, including existing referral services and opportunities. Accessibility works in public buildings and in individual houses were developed. Advocacy and collaboration with livelihood and vocational training services providers to include people with disability was progressively developed. The social inclusion project was implemented in 3 temporary shelters from 2009 and started in Mae Ra Ma Luang and Mae La Oon temporary shelter in 2015.
In Thailand, HI implements four projects at the moment:
Under Disability and Social Inclusion, which is in focus for this KAP survey, HI seeks to ensure refugees with disabilities have an increased access to mainstream services, through a three-fold approach:
Disability and Social Inclusion (DSI)
Five camps namely Mae La, Umpiem, and Nu Po, in western province of Tak, Thailand and Mae La Oon and Mae Ra Ma Luang camps in Mae Hong Song province, situated along the Myanmar-Thailand Border
Target groups (Beneficiaries)
· People with disabilities.
· Caregivers of people with disabilities.
· Mainstream service providers.
The project is financed by two donors: UNHCR in Mae Sariang temporary shelters (Mae Hong Son Province) and the Bureau of Population Refugee and Migrant (BPRM) in 3 temporary shelters (iTak province).
Improve inclusive local development and foster self-reliance of refugees with disabilities.
The project strives to empower people with disabilities and their caregivers by continuously strengthening Self- Help Groups (SHGs) in temporary shelters. DSI project provides regular capacity building, notably by inviting a well-established Thai Disabled People’s Organization to share experiences, and serve as a role model for ensuring the fulfilment of people with disabilities’ rights through voicing their concerns with respective camp decision makers. On the other hand, through HI’s Personalized Social Support approach, personal plans for refugees with disabilities have been developed. Furthermore, the project has built the capacities of major livelihood agencies (ADRA, TBC, COERR and Livelihoods Camp Committee (LCC) and Shelter Working Group (SWG)) and their national and Camp Based Staff (CBS) to understand inclusion concepts when providing services, which includes setting up a referral system with each agency. Besides, accessibility audit workshops were conducted with ADRA, TBC, SWG and COERR to ensure that their staff understand “universal design”. This allowed as well each agency to understand its responsibility to remove environmental barriers faced by people with disabilities.
The Disability and Social Inclusion project started implementing activities in TAK province in 2009 and in Mae Hong Son province since 2015. Accessibility audits have been carried out during the project with the service providers to identify the main areas of support to enhance accessibility and inclusion and from there tailored activities have been implemented. Talks about Voluntary Repatriation (VolRep) and exit strategies of service providers have promoted more and more a narrative of covering mainly urgent needs and has affected sectors such as livelihoods, which has already decreased services. In light with this preparations in the framework of Voluntary Repatriation, the need for a KAP survey has been identified. This, in order to assess the increase of knowledge and adaptation of practices by service providers and Self-Help Groups, and serve for strategic decision making of the areas where HI should reinforce, by identifying gaps that may pose treats for inclusion of people with disabilities who might wish to return to Myanmar.
In parallel, by not only measuring KAP of service providers with whom the project has worked on, but as well with 2 out of 5 new Camp Based Organizations (CBOs) with whom the project will start working, HI will count with a KAP baseline, and the consultant will be able to undertake a comparative analysis of the impact of DSI work, by analysing results of service providers with whom HI has and has not provided support to. This will contribute for decision-making and advocacy to donors.
By undertaking a KAP survey and having a throughout analysis of the results and recommendations, the project expects to deliver a more targeted support, and be able to adjust approaches and interventions according to the needs of the population and provide recommendations towards the sustainability and long-term effectiveness of the project activities.
The exact methodology should be proposed by the consultant/s in the application documents.
The KAP survey will be participatory, taking into account the opinions of the different targeted actors and compare the results against the baseline findings of accessibility audits, as well as to set a baseline for new service providers targeted.
The methodology should include but not be limited to the following:
Quantitative data will be collected through individual questionnaires with staff of 5 targeted service providers; this will be complemented by qualitative data collected through direct observation (photos/videos as testimonies of accessibility) and during focus group discussions with service providers’ staff and Self-Help Groups’ members, and if relevant by semi-structured interviews with SHGs’ members. The sampling techniques and target groups will be developed further by the consultant, based on an existing draft in order to be representative according to the existing sampling frame.
The consultant will finalise the KAP Protocol, building on the existing draft.
The technical feedback on the tools and outcome will be delivered by the DSI Project Manager and the relevant Technical Advisors as well as from target groups after testing the questionnaires.
The evaluator will make a detailed methodological proposal in accordance with the time and the budget available.
At the end of the field mission, the evaluator will present the initial results and recommendations to the team for discussion. On the basis of these discussions, the consultant will draft a summary report and send it to the Mae Sot team.
The HI teams will provide any feedback on this report within five working days.
In addition to the summary report, the consultant will submit a full final report of 50-page maximum.
All reports will be delivered in English and the report will be introduced in soft copy and 3 hard copies.
Within the report confidentiality will be respected when representing personal information. A consent form need to be used prior taking any photo used will have HI permission form completed, any inclusion of pictures of children will have the statement within the document…. “All names & information about the location of children and family privacy in conformity with HI Child Protection Policy”
NB: For reasons of confidentiality, the survey report remains the intellectual property of HI exclusively.
Maximum budget available for the assignment is 6,000 US$.
The survey mission should start beginning of November 2017. The final deadline for the submission of the finalized KAP survey report is 11th of December 2017. The mission will be planned in accordance with the project team (HI and partners) and dependent on activities planned for the proposed timeframe.
The KAP survey can be carried out by an expert or a team of experts/ support staff.
If a team of experts is selected, the evaluation will be put under the responsibility of one team leader chosen among the team of experts. This person will ensure all communication with HI Thailand office and will be the sole responsible party for managing the organization of the needs assessment.
The expert or team of experts should combine the following skills, experience and knowledge:
Proposals from interested consultant(s) should include:
For NOTE - Camp/ field visit limitations:
Evaluation of the proposals/ applications will be made through a selection committee through two phases:
Incomplete applications will not be taken into consideration for technical selection.
The deadline for submission of proposals is the 27th of October 2017 at midnight Thailand time.
Only candidates who passed the administrative selection will be taken into consideration for a technical assessment and will be afterwards notified on final decision. Selected applicants may be invited for a (phone/skype) interview.
HI reserves the right to contact the applicants for further information before the final selection of the selection committee.
“Handicap International is committed to protect the rights of the children and opposes to all forms of child exploitation and child abuse. HI contractors must commit to protect children against exploitation and abuse”.
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