Organization : Wedu
Type : Nonprofits / องค์กรไม่แสวงหาผลกำไร
Date : 11 Oct 2017
View : 1540
Deadline : 10 / November / 2017
As a Leadership Development Advisor, you will play a key role in the design and delivery of Wedu’s leadership development programs and services for Rising Stars and Mentors. Your role will entail frequent interaction with our Rising Stars and Mentors in a coaching and facilitation capacity, through various communication and program management channels to ensure satisfaction, quality, engagement and continuous learning through Wedu’s Leadership Development Program. This is a unique opportunity for you to shape the future of Wedu and leadership development in Asia that combines process-oriented, customer-focused responsibilities with a personal, relational aspect. We are looking for a person with entrepreneurial spirit who is ready to take on an increasing level of responsibility and autonomy as Wedu grows. In particular, the role involves:
-Building and nurturing relationships, as well as trouble-shooting and resolving program-related inquiries, with your assigned Rising Stars and Mentors through email and/or virtual calls
-Providing guidance and problem-solving support for interpersonal challenges, conflict resolution and development needs among Rising Stars and Mentors, using a range of coaching, facilitation and reflection techniques
-Monitoring assigned Rising Stars’ and Mentors’ profiles by continuously tracking major updates; recording detailed inquiries, comments and challenges; reviewing and analyzing data in order to identify and understand progress, satisfaction and impact
-Delivering other components of Wedu’s program, including our partner programs (e.g. Wedu Rise), such as webinars, group reflection sessions, mentorship training, and so on
-Proactively offering ideas, insights and content to improve the overall customer experience, program effectiveness and efficiency
-Monitoring the quality of service delivery on a regular basis and developing solutions for addressing gaps and areas for improvement
-Contributing to the preparation of learning and communication material for mentors, mentees and partners
-Supporting various operational activities associated with the program, including mentor selection, matching, onboarding and other team tasks, as needed
-Be the change you want to see
-Wedu is a very entrepreneurial organization that is open to new ideas. If you have innovations to propose, make your case and say it out loud, conquer the team and you will have all the support required to implement your ideas. Leadership starts inside.
-You have at least 2-5 years of previous work experience in a similar customer-oriented role, and you have a desire to grow in a coaching, advisory and/or program facilitation capacity, with work experience in developing countries and/or the Asia region a plus
-You are excited about engaging in a customer-facing role approximately 80% of the time, with the expectation to facilitate multiple virtual, individual reflection and development sessions with our Rising Stars and Mentors throughout the day
-You have strong interpersonal skills with a natural cross-cultural sensitivity and professionalism
-You have a passionate commitment to promote social change and emerging female leaders
from underprivileged communities throughout the region
-You have an entrepreneurial spirit and are not afraid to try something new!
-You demonstrate strong critical thinking and problem-solving skills with high attention to detail
-You are a self-starter with a strong work ethic, some project management experience and an ability to work independently with minimal supervision
-University degree or above in Psychology, Social Work, HR or a similar field with excellent speaking and writing skills in English
-Proficiency in MS Word, Powerpoint, Excel; familiarity with CRM a plus
Strong preference for Thai and Asian nationalities; Western nationals already residing in
Thailand or the region are also welcome to apply
-We expect from you a minimum commitment of 24 months with a four month trial period. This may be a full-time or part-time position based either in Bangkok or the region – we are open to exploring remote work arrangements for the right candidate, with some flexibility to travel to Bangkok for onboarding/training and team retreats from time to time.
-Wedu is looking for several candidates to fill this position, who will be expected to start as soon as possible, on a rolling basis. You will receive competitive pay based on your qualifications and Thai living standards, as well as private health insurance and work permit sponsorship, where applicable, and you will have access to the Wedu network of experts and advisers, who have extensive experience in the development of social enterprises.
Interested candidates should complete the application form on our website at Get Involved - Work With Us. If you are experiencing problems with the form, please email email@example.com.
Contact : firstname.lastname@example.org