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043-2-47734-4 SCB มูลนิธิกองทุนไทย (Thai Fund Foundation)

Assistant System Administrator & Technical Support Specialist

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Organization : Internews
Type : Nonprofits / องค์กรไม่แสวงหาผลกำไร
Date : 17 Feb 2017
View : 1158

Deadline : 17 / March / 2017

Assistant System Administrator

& Technical Support Specialist

Location : Bangkok, Thailand, Bishkek, Kyrgyz Republic, or Almaty, Kazakhstan

 

SUMMARY

Under the supervision of the Information Technology Manager, the Assistant Systems Administrator and Technical Support Specialist (hereafter “Support Specialist”) provides first level technical support for Internews’ program offices, help desk support for Internews worldwide staff and support for Internews global IT infrastructure. The following are the primary responsibilities for the specialist:

 

The Support Specialist will monitor and respond in a very timely manner to requests for technical assistance received in the Internews IT Help desk system. He/She shall be responsible of monitoring and maintaining the Internews IT Help system. This position will assist in monitoring, maintaining and troubleshooting Internews’ global IT Infrastructure including but not limited to critical HQ business systems and project office IT architecture. A very high level of customer service is expected. That includes prompt response to our internal customers and a daily log of issues and tasks associated with daily work performed.

 

Due to the nature of this position, work is to be performed in the office and between the standard office hours of 8:30am to 5:30 pm Monday – Friday, however due to the global nature of this position, occasional work outside these hours might be required.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily with or without accommodation.

 

Network Configuration, Monitoring & Maintenance:

 

 

End user support:

 

 

Departmental administration and people skills:

 

 

 

QUALIFICATIONS

 

 

TO APPLY: Full details and applications online: https://chm.tbe.taleo.net/chm04/ats/careers/v2/viewRequisition?org=INTERNEWS&cws=38&rid=668

 

Contact :